As stewards of the Utah State Capitol, the Capitol Preservation Board (CPB) and its staff are responsible for the daily operations of the Capitol Hill Complex. The mission of CPB is to preserve the Utah State Capitol for current and future generations to use and enjoy as a symbol of Utah state government, and maintain its regard as a great national historical monument. An estimated 200,000 people visit the Capitol each year for business, events, and tourism.
Visitor Services Coordinator
The Utah Capitol Preservation Board is seeking a new Visitor Services Coordinator. If you are interested in helping educate students from across the state, tourists, and political dignitaries on the history of our Capitol, this position might be for you!
The Visitor Services office provides an indispensable service to the public by sharing knowledge and passion on Utah history and government to approximately 55,000 students and visitors on guided tours and 200,000 visitors into the building each year. The Visitor Services Coordinator manages the Docent Program, which is comprised of 50 volunteer tour guides that conduct free hourly tours to the public on topics ranging from symbols to democracy and Utah government.
As the Visitor Services Coordinator you will:
- Manage and supervise the daily operations of the Utah State Capitol Visitor Services Program
- Schedule guided tours of the Capitol
- Interact professionally with visitors in person, over the phone, and via email
- Develop and maintain high standards for communication and public relations
- Promote visitation through development of educational materials and forums, social media, and other outreach efforts
- Recruit, manage, and retain volunteer docents who provide educational tours, including
- Working with volunteer management websites
- Following up with interested individuals
- Providing orientations
- Organizing tour shadowing and docent peer mentoring programs
- Organizing docent schedule
- Organizing docent trainings, outings, and socials
- Ensuring proper security and privacy protocols are followed
- Leading, observing, and/or attending tours to evaluate tour quality and information accuracy
- Track program statistics
- Write and prepare statistic reports
- Respond to requests for information and assistance related to
- Historical subjects
- Addresses, locations, and directions
- Special services requests
- Event registrations
- Conduct group tours and lectures
- And more!
Project and Website Support
The Utah Capitol Preservation Board is seeking a skilled Project and Website Support team member. If you are technically minded with experience in graphic design and website maintenance, this might be the job for you!
The Project and Website Support position will work with all three program areas of the Capitol Preservation Board (Events & Scheduling, Visitor Services, Inventory & Collections) to ensure team success through professional website appearance, research functions, and communication. We are seeking a team member with advanced knowledge in a variety of computer programs including the Adobe Suite, website management (particularly WordPress), video editing, web server, etc.
As the Project and Technology Support person, you will work with the Executive Director to coordinate projects including (but not limited to):
- Managing the Utah State Capitol website
- Managing digital office documents, files, and archives
- Research projects
- Graphic design of publications
- Art display and movement